Privacy Policy – en

At Apollo (Thailand) Co. Ltd, hereinafter referred to as the “Company”, safeguarding your privacy is of paramount importance to us. We are committed to transparently managing the personal information you, hereinafter referred to as “you”, provide us in accordance with the highest standards of data protection. This notice outlines how we collect, use, and disclose your personal data to ensure your peace of mind.

The company wishes to inform you of various details regarding the collection, use, or disclosure of your personal information as follows:

1. Purpose of Collection, Use, and Disclosure
1.1. Service Provision: We collect your personal information to provide you with suitable products and services. This includes entering into contracts, managing contractual relationships, offering prices and services as per your requests or agreements with us, conducting inspections, maintaining, protecting, and improving our products and services to enhance your overall experience.
1.2. Registration and Identity Verification: Your information is utilized for registration purposes and to verify and confirm your identity accurately.
1.3. Communication: We use your personal data to contact and communicate with you effectively. This involves coordination, sharing marketing information, presenting promotions, special offers, company news, and updates about products and services. We also manage various aspects of customer service, including addressing questions, complaints, disputes, providing compensation, and coordinating resolutions when issues arise.
1.4. Marketing and Promotion: Your information enables us to conduct marketing and communication activities. This includes offering promotions, discounts, and special privileges, notifying you of news about products and services, organizing events with our business partners, distributing promotional items, advertising, and providing other services to facilitate your participation in our activities.
1.5. Data Analysis: We analyze customer data, satisfaction levels, and behaviors to improve our products and services continuously. This involves assessing satisfaction levels, analyzing purchasing behavior patterns, media and news consumption behaviors, conducting product group analysis, identifying marketing trends, and resolving any issues that may arise with our products and services. This analysis informs our marketing promotions, campaigns, communication methods, and contributes to the ongoing development of our products and services.
1.6. Activities and Training: Your personal information may be used to organize and conduct activities and training sessions, such as general seminars or electronic training programs.
1.7. Protection of Company Interests: We may use your information to protect the interests of our company and those involved with us. This includes preserving our rights, preventing and addressing instances of corruption, infringement of intellectual property rights, or violations of the law that may result in loss of property.

2. Processing of Personal Data
2.1. Consent: We process your personal data in compliance with your explicit consent. You have the right to provide or withdraw your consent at any time.
2.2. Contract Performance: We process your data to fulfill contractual obligations, such as initiating, entering into, or executing a contract with you. This ensures the seamless delivery of our products and services.
2.3. Legal Compliance: We process your data to fulfill our legal obligations, ensuring compliance with relevant laws and regulations. This includes obligations such as tax reporting and regulatory requirements.
2.4. Legitimate Interests: We may process your data based on our legitimate interests or the legitimate interests of third parties. This ensures that we can effectively manage and improve our business operations while considering your rights and interests.
2.5. Other Legal Basis: We may also process your data based on other legal bases permitted by applicable laws, such as the Personal Data Protection Act. These bases may vary depending on the specific circumstances and purposes of data processing.

3. Your Personal Information That Company Collected
3.1. Personal Information: This includes your first and last name, age, date of birth, position, address, email, telephone number, occupation, position, photograph, voice recording, and your opinions on our products and services.
3.2. Legal Entity Information: We may collect details such as company name, organization, address, contact information, taxpayer number, company certificate (indicating the names of company directors), and value-added tax registration documents (Form Por.Por.20).
3.3. Government-Issued Identifiers: Personally identifiable information issued by the government, such as ID card number and tax identification number, may be collected.
3.4. Contact Information: This encompasses address details according to house registration, residential and business addresses, personal and business phone numbers, email addresses, social media account information, and other contact details.
3.5. Sensitive Personal Information: Certain sensitive information such as gender, race, religion, and blood group that may appear on a copy of your ID card may be collected.
3.6. Behavioral Information: We gather data regarding your opinions about our products and services, as well as information on your purchasing behavior.
3.7. Vehicle Information: Information related to your vehicle, including model, year of manufacture, engine size, maintenance history, mileage, transmission condition, and any other relevant details.
3.8. Electronic Device Information: Information collected from your electronic devices, such as IP address, electronic protocol (IP address), web beacon (Web beacon), log (Log), geographic coordinates (GPS), length of time spent on our company’s pages, cookies, login information, and search history.
3.9.Usage Information: Details about your usage on our website and platform, as well as interactions with our company’s advertisements, may be collected.

4. Duration of Personal Information Collection
We retain your data only as long as necessary for business, legal, or financial requirements, ensuring it is securely stored with personal ID and password.

5. Disclosure to Third Parties
Your personal information is not disclosed to third parties unless with your explicit consent or as mandated by law.

6. Your Rights Regarding Your Personal Information
As a valued customer, you retain certain rights concerning the personal data collected by our company. These rights are designed to empower you and ensure the utmost transparency and control over your information. Your rights include:
6.1. Right to Information: You have the right to be fully informed about the details of any personal data collection before it occurs.
6.2. Right to Data Portability: You can request the transfer of your personal data to another data controller if desired.
6.3. Right to Access: You have the right to request access to your personal information and receive a copy of it upon request.
6.4. Right to Object: You can object to the collection of data that does not require your consent.
6.5. Right to Data Suspension: You have the right to request the suspension of the use of your data.
6.6. Right to Erasure: You can request the deletion or destruction of your data when it is no longer necessary for storage purposes.
6.7. Right to Data Update: You have the right to request that your data be updated or corrected if inaccurate or incomplete.
6.8. Right to Withdraw Consent: You retain the right to withdraw your consent for the collection of information based on consent at any time.
6.9. Right to Lodge a Complaint: If you believe your data protection rights have been infringed upon, you have the right to lodge a complaint with the appropriate regulatory authority.

7. Contact Information
If you have any questions or concerns regarding your personal data or this notice, please contact:

Apollo (Thailand) Co. Ltd 
700/623 Moo. 4, Ban Kao, Phan Thong, Chonburi 20160
Telephone: 038 456900
Email: APT_DPO@apollothai.com

Personal Data Protection Officer
Telephone: 038 456900 ext. 2222
Email: APT_DPO@apollothai.com