industrial

AFTER SALE SERVICE

We provide after sale service support for maintain products performance by expertized service team.

  • Oil change and tank cleaning including circulating oil replenishment service.
  • Oil maintenance to extend oil life with physical condition and chemical properties checking.
  • Observe on site condition and cooperate with customer for improvement.

Technical Service

We build customer confidence through GENBA Activity, with our technical specialists visiting customers’ sites to assess actual operating conditions.
We inspect equipment performance and identify issues based on the conditions observed on site.
These findings enable us to provide appropriate recommendations and select the most suitable lubricant for each application, helping to improve equipment efficiency, reduce wear, and extend service life.
Value Added (VA) : Through Innovation for Superior Results: Innovative products developed based on real-world applications. Designed to improve machinery efficiency, reduce wear and maintenance costs, and deliver sustainable value to customers throughout every stage of the production process.

After Sales Service

Used Oil Analysis – ISO/IEC 17025 Certified Laboratory : We analyze used oil to assess its condition based on actual operating conditions and identify potential issues before they occur. The analysis helps evaluate oil quality, determine its suitability for continued use, and establish an appropriate oil change schedule. This helps reduce maintenance costs and support continuous production.

Oil Sample

Laboratory

Analysis Report

On-site Service – Comprehensive Lubrication System Support : Our technical service specialists provide on-site lubricant change services in accordance with safety standards and equipment requirements. By carrying out the work directly at the customer’s site, we help reduce the customer’s workload and support continuous production.
Customer Seminar / Knowledge Sharing – Enhancing Knowledge for Effective Equipment Care : Our lubrication specialists conduct seminars and knowledge-sharing sessions based on practical experience and real-world case studies. We address common lubrication system issues and provide guidance on selecting the appropriate lubricant according to equipment type and operating conditions.

Technical Knowledge

Products Technical Knowledge : Insights into Industrial Lubricants

เลือกประเภทรถของคุณ

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